Frequently Asked Questions

Q: Do these Military Memorial Bracelets come shaped.
A: No Memorial Bracelets Ship Flat to the Customer and can be bent to fit your wrist. We now offer the option to have them ship bent or you can buy your own bracelet bender on our website.

Q: Can we get overnight shipping?
A: Please call us at 509-292-0410 to see if we can accomadate your request.

Q: What are your hours of operation?
A: We are open Pacifice Time Monday - Thursday 9-3:30 & Fridays 9-12 (During the summer we take Friday's off to spend time with our families)

Q: Where are you located?
A: We are located in Elk, Washington which is right above Spokane on the Eastern side of Washington State.

Q: When will my order ship?
A: Orders are usually processed within 10-14 days or faster. During Sept-Oct we are in our busy engraving season and orders take the longest. Items ship with the United States Postal Service with Priority mail service and that usually takes 2-3 days. You will get email with your tracking number as soon as it ships.

Q: Can I place my order over the phone?
A: Sorry No, We are happy to answer questions over the phone but we are in a loud engraving shop and we don't want to have any spelling mistakes on your order so we prefer orders over the website or via email at orders@jrotc.com