Frequently Asked Questions

Q: Do these Military Memorial Bracelets come shaped.
A: No Memorial Bracelets Ship Flat to the Customer and can be bent to fit your wrist.

Q: Can we get overnight shipping?
A: Please call us at 509-238-6533 to see if we can accomadate your request.

Q: What are your hours of operation?
A: We are open Pacifice Time Monday - Thursday 9-3:30 & Fridays 9-12 (During the summer we take Friday's off to spend time with our families)

Q: Where are you located?
A: We are located in Colbert Washington which is right above Spokane on the Eastern side of Washington State.

Q: When will my order ship?
A: We strive to ship your order in 1-5 business days. You will get an email with a tracking number as soon as your order ships. You will receive your order a few days after tracking has been emailed.

Q: Can I place my order over the phone?
A: Sorry No, We are happy to answer questions over the phone but we are in a loud engraving shop and we don't want to have any spelling mistakes on your order so we prefer orders over the website or via email at orders@jrotc.com